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Explore the Terms That Govern Your Account

Your account on fairbaazi is governed by clear legal terms designed to reflect applicable law in your region — access and eligibility depend on what local law permits…

Account TermsPrivacy & DataJurisdiction ClauseUser RightsContact Paths
fairbaazi Explore the Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Our Legal and Account Team

If you need clarification on any clause, want to raise a formal complaint, or wish to submit a data access request, our team has three direct contact paths available.

Email Legal Team Send your legal query, data access request or formal complaint to our dedicated legal inbox. We acknowledge all emails within two business days and route them to the right team without delay.
Live Chat Support Our live chat team can field account-specific legal questions during extended support hours. For formal requests they will log your query and escalate it to the legal team on your behalf.
Written Notice Address Formal legal notices can be submitted in writing to our registered correspondence address. This route is available for dispute escalations and regulatory inquiries where a documented paper trail is required.
HOW WE HANDLE THIS

Open Your Rights Panel to See What We Hold

Data handling, cookie scope, account security and retention periods are all covered in our legal framework.

Data We Collect

We collect the information needed to verify your identity, process transactions via UPI, Paytm or PhonePe, and comply with local law. We do not sell your personal data to third parties for marketing purposes.

Cookie Usage

Our site uses session cookies for account security and analytics cookies to understand how sections of the site perform. You can adjust cookie preferences from your browser settings at any time without losing account access.

Account Security

Account access is protected by password hashing and optional two-factor authentication. Suspicious login attempts trigger an automatic lock and an email alert to your registered address within minutes.

Retention Period

We retain account data for the period required by applicable financial and anti-fraud regulation in your region. Once the retention window closes and your account is inactive, we archive personal identifiers according to our deletion schedule.

Your Right to Access

You may request a copy of all personal data we hold on your account. Submit the request through our legal email channel; we respond with a structured data export within the timeframe local law requires.

Requesting Changes

To correct inaccurate data or request deletion where law permits, email our legal team with your account identifier and the change you need. We confirm action taken or explain any legal reason we are required to retain specific records.

Switch Through Common Legal Queries

The questions below cover the account terms, data rights and contact procedures we get asked about most. If your question is not listed here, our legal email inbox is the right place to send it.

Your account is governed by the law of the jurisdiction specified in our terms of use. Access is available where local law permits, and it is your responsibility to confirm that using this platform is lawful in your location before creating an account.

Email our legal team from the address linked to your account and state clearly that you are making a data access request. We will send a structured export of your personal data within the timeframe required by applicable local law.

You can request deletion through our legal email channel. We will action it where the law allows. In some cases we are required to retain certain transaction and identity records for a defined period under financial regulation, and we will explain which records those are.

We notify you by email to your registered address before any material change to the terms takes effect. Continuing to use your account after the effective date of a revision means you accept the updated terms.

Yes. Payment terms for UPI, Paytm and PhonePe are embedded in our main agreement and cover processing windows, reversal conditions and transaction limits set by your payment provider. Contact support if a specific transaction is in dispute.

If live chat and email support cannot resolve your issue, you may submit a formal written notice to our legal correspondence address. Escalated disputes follow the process outlined in the dispute resolution clause of our terms of use.

We retain data for the minimum period required under applicable anti-fraud and financial regulation for your region. Once that window closes and your account is inactive, personal identifiers are archived and then deleted according to our scheduled deletion policy.