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How fairbaazi Handles Your Personal Data

At fairbaazi, we are transparent about exactly what data we collect when you open an account or use our lobby, how that data is stored on our servers…

Data collected only as neededEncrypted account storageYour right to access and deleteIndia-focused data practicesClear contact path for privacy requests

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What This Policy Covers and Where It Applies

fairbaazi Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy covers all personal data processed by fairbaazi in connection with accounts registered and used where local law permits. When you complete a transaction — whether through UPI, Paytm, or PhonePe — we collect the minimum data required to process that transaction and verify

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your identity in line with applicable regulations. We do not sell, lease, or commercially share your personal data with third parties for their own marketing purposes. Data may be shared with payment processors like Paytm and PhonePe solely to complete the transaction you have initiated. Access
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to fairbaazi services depends on your local law, and our data practices are shaped accordingly for each jurisdiction we operate within.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our privacy team is available through the channels below.

Email Privacy Team Send a written request to our dedicated privacy address. Include your registered account email so we can locate your data record and respond accurately within our target window.

Live Chat Support Start a live chat session from your fairbaazi account dashboard. Select the Privacy or Account Data topic so your query is routed directly to the team handling data requests.

In-App Help Centre Navigate to Help inside the fairbaazi app or mobile site to submit a privacy request form. You will receive a ticket reference number immediately so you can track the status of your request.

HOW WE PROTECT YOU

Our Approach to Data Handling and Account Security

We have structured our data practices around six areas that directly affect your account and your privacy.

Data Collection

We collect your name, email, mobile number and payment identifiers only when you register or transact. We do not collect data that is not directly required to operate your account or process a payment via UPI, Paytm or PhonePe.

Cookie Usage

Cookies on fairbaazi.asia are used for session management, fraud detection and performance measurement. You can manage cookie preferences through your browser settings at any time, though disabling certain cookies may affect lobby functionality.

Account Security

Account passwords are hashed using industry-standard encryption before storage. We also support two-factor verification for login. We will never ask for your password by email, chat or phone — any such request should be reported to our support team immediately.

Data Retention

We keep your account data for as long as your account remains active and for the period required by applicable law after closure. Transaction records linked to UPI or Paytm payments are retained for the minimum period required by Indian financial regulation.

Third-Party Sharing

Data is shared with payment processors — Paytm, PhonePe, UPI rails — only to complete transactions you have started. Analytics providers receive anonymised, aggregated data only. We do not share identifiable personal data with advertisers.

Your Rights and Requests

You may request a copy of the personal data we hold about you, ask us to correct inaccuracies, or request deletion of your account data where no legal obligation requires us to retain it. Submit your request through email or live chat with your registered details.

Common Questions About Our Privacy Policy

These questions cover the data practices that account holders ask about most frequently. If your question is not answered here, contact our privacy team directly via live chat or email.

We collect your name, email address, mobile number and, when you make a deposit, the payment identifier associated with your UPI, Paytm or PhonePe account. We do not collect data beyond what is necessary for account operation and transaction processing.

After account closure, we retain data for the minimum period required by applicable law, which may include financial transaction records under Indian regulation. Once that retention period ends, your personal data is deleted or anonymised from our systems.

Yes. Submit a written request through our live chat or email channel with your registered email or mobile number. We will compile and send you a copy of your personal data record within 72 hours of confirming your identity.

We share data with payment processors — UPI, Paytm, PhonePe — only to complete transactions you initiate. Analytics partners receive aggregated, anonymised data only. We do not sell or pass your identifiable personal information to advertisers or unrelated third parties.

Cookies manage your login session, help detect unusual account activity, and allow us to measure which parts of the lobby load correctly. You can adjust cookie settings in your browser, though some session cookies are required for the account dashboard to function.

Contact our privacy team by email or through the in-app Help Centre, select the Account Data topic, and state that you want your data deleted. We will process the request within the timeframe required by applicable law and confirm when deletion is complete.

Change your password immediately using the Account Settings page and contact our support team via live chat. We will review your session log, flag suspicious activity, and guide you through securing your account. Never share your password or OTP with anyone.

How fairbaazi Handles Your Personal Data

Reach Us About Your Privacy Rights

Our Approach to Data Handling and Account Security

Data Collection

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

Common Questions About Our Privacy Policy

01 What personal data does fairbaazi collect when I open an account?

02 How long does fairbaazi keep my personal data after I close my account?

03 Can I request a copy of the data fairbaazi holds about me?

04 Does fairbaazi share my data with third parties?

05 How are cookies used on fairbaazi.asia?

06 How do I request deletion of my personal data?

07 What should I do if I suspect unauthorised access to my fairbaazi account?

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